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1. Eligibility for Refunds
Refunds may be granted under the following conditions:
- If the product or service was not delivered as described.
- If a technical issue or error on our part prevents you from accessing the purchased product or service.
- If a request is made within the specified refund period (see below).
2. Non-Refundable Items
The following are not eligible for refunds:
- Customized or personalized products.
- Services that have been fully delivered or commenced.
- Digital products that have been downloaded or accessed.
- Subscription fees after the billing cycle has begun.
3. Refund Request Process
To request a refund, please follow these steps:
- Contact our customer support team at info@jdunlimited.net
- Provide your purchase details, including order number and reason for the refund request.
4. Refund Period
Refunds must be requested within [Insert Timeframe, e.g., 14 days] of purchase. Requests made after this period may not be eligible for a refund.
5. Refund Approval
Once your request is approved:
- Refunds will be processed to the original payment method used at the time of purchase.
- Please allow [Insert Timeframe, e.g., 7-10 business days] for the refund to appear in your account.
6. Exceptions
Refunds may be denied under the following circumstances:
- If the product or service has been misused or altered by the customer.
- If the request is based on a change of mind rather than an issue with the product or service.
- If terms and conditions specific to a product or service exclude refunds.
7. Contact for Refunds
For any questions or concerns regarding this Refund Policy, please contact us:
- Email: info@jdunlimited.net